Supporting diversity, outlawing discrimination
How Tchibo enforces equality of opportunity.
Younger and older people, men and women, German citizens and citizens of other countries – people with a whole range of different experiences, points of view and interests work side by side at Tchibo. We see this diversity as enormously enriching. We do not tolerate any discrimination.
All employees here have the same opportunities, because we judge them solely on their performance. This is also set out in our Code of Conduct:
“No-one may be discriminated against on the basis of their race, skin colour, nationality, parentage, sex, beliefs or ideologies, political attitude, age, physical constitution, sexual orientation, appearance or any other personal attributes, or otherwise placed at any disadvantage without an objective reason.”
All employees have been trained on this issue and received a copy of our Code of Conduct at their home address with a covering letter. Every new employee is also given a copy of the Code of Conduct on their first day at work. These measures stress the importance of equal opportunities and conform strictly to the German General Equal Opportunities Act (Gleichbehandlungsgesetz – AGG), which is also known as the Anti-Discrimination Act.
Hay Group’s system ensure fair salaries
The principles of equal opportunities are also made clear in our salary system: To ensure comparable compensation for administrative and production employees, we have been using management consultant Hay Group’s job evaluation system since 1996. This system objectively assesses roles in accordance with their ‘knowledge’, ‘thinking’ and ‘responsibility’ requirements and is the basis for the roles’ remuneration. This effectively eliminates salary inequality.
Women sustain the business
Our business is predominantly sustained by women: more than 80% of all employees are female. This impressive figure is mainly due to the high number of women who work in our shops. A woman on the Management Board is responsible for the Eastern European business, while the proportion of female employees also constitutes a good third of non-payscale employees employees. However, women are still under-represented at the second level of management: senior management here is made up entirely of men.
We have therefore made measures to promote women to the second management level a priority. In addition, we are working hard to continue to improve employees’ ability to combine work with family life.
NetQ supports employees with disabilities
We want employees with disabilities to be able to realise their full potential. This is why we cooperate with the NetQ project. This project is supported by the European Social Fund (ESF) and Hamburg’s Integration Office and offers targeted soft skills training to make the working day more effective, more successful and less stressful for employees with disabilities. The seminars cover time management, communication strategies and relaxation techniques, to name but a few. Attendance is free.
Percentage of men and women (2010)
Age structure (2008-2010)
Employees with disabilities (2008-2010)
Nationalities at Tchibo (2008-2010)
