Tchibo customers shop at the quality experts
What the essence of Tchibo’s unique business model consists in.
The Tchibo name stands for one of the most popular retail and product brands there is. Our success is due first and foremost to our unique business model: Tchibo blends expertise on coffee with a new experience every week of top-quality consumer goods at fair prices.
We add emphasis to our superlative product quality standards by conducting rigorous testing processes and comprehensive product checks. One of our central challenges in this regard is increasing the amounts of sustainably produced raw materials we use. Our extended concept of quality, which applies to all our products, encompasses and prioritises social and environmental issues.
In this context, we are committed to encouraging our customers to adopt sustainable consumption practices, and we assist them in doing so by promoting sustainability-conscious purchasing decisions and environmentally and climate-conscious behaviour.The ways in which we realise this range from saving energy and water in the production of our goods to providing our customers with services around eco-tourism and green electricity comprising 100 per cent hydroelectric power. We frame our commitment in the context of consistent dialogue with customers, other companies, and political representatives, aimed at encouraging climate-conscious practices.