Sustainability Report 2010

Corporate responsibility at Tchibo

Read our Sustainability Report to find out more about Tchibo’s strategic approach and our diverse activities in this field.

We want to know your views

How you can help us to improve Tchibo’s sustain­ability report.

At Tchibo, your opinion matters. We hope that you will enjoy reading our sustain­ability report, that you find it inter­esting – and that you are able to find an under­standable answer to each and every one of your questions on the issue of sustain­ability. In order to evaluate how successful we were in meeting this goal, and to contin­u­ously improve our reporting, we would like to ask you to briefly assess a few aspects of the report.

1. Overall, how did you like our sustainability report?








2. How would you rate our sustainability report based on the following criteria?

Structure: How helpful is the menu navigation? Were you able to quickly find the information you were looking for?








Content: How well and thoroughly informed do you believe you are after reading our report?








Trustworthiness: How credible and transparent do you think our report is?








Comprehensibility: How would you rate the language and wording? Is the text easily understandable?








Layout: How do you like the report's visual appearance?








Service: How would you rate the services embedded in the report ("At a glance" summary, glossary, FAQ, search function, etc.)?








3. Which issues do you find particularly interesting?

4. Which channels aside from this report do you use to find information about Tchibo's commitment to sustainability?

5. Through which medium would you like to receive more information about our commitment to sustainability?

6. Which group do you belong to?

7. Do you have any further views, suggestions or criticism concerning our sustainability report?


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